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Customer Service Guarantee
Products sold by 4walls.com are guaranteed against defect, faulty workmanship and loss through shipping. We deliver only the highest quality home decorative products, and our standards are set to satisfy every customer. In the unlikely event that you believe your shipment isn't satisfactory, for any reason, you may return it to us in the original (new) packaging and condition for replacement, refund or a credit toward your next 4walls.com purchase.
Products in stock usually ship within 3-5 days. Personalized and digitally produced products often take 7-10 additional days.
FREE Ground Shipping on all orders over $100.00.
Hawaii and Alaska Orders are shipped by air and an additional shipping charge will apply.
Returns
Within 30 days of receipt of your online order, you may return any merchandise item in its original (new) condition, with its original packaging and any accessories, for a full refund. You may also cancel unshipped items.
Murals
Murals are not returnable unless they are defective.
For any urgent needs, call 4walls.com at (216) 432-1400, or send e-mail to info@4walls.com
Please write the reason for your return on the back of your packing slip. Enclose the slip in the carton, wrap securely, and send to the address below:
4walls.com
4700 Lakeside Avenue
Third Floor
Cleveland, Ohio 44114
USA
For your protection, please use UPS, Federal Express, Airborne or Insured Parcel Post for return shipment. If you have any questions, please call customer service at (216) 432-1400.
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